editNA

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editNA last won the day on January 30

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About editNA

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  1. Hello, Try and download VLC player, https://www.videolan.org/vlc/index.html I downloaded the 1080 file and played without any issues.
  2. Thank you for your suggestions, unfortunately we currently do not support PSVR and the Littlestar app. The files you have downloaded have been tested on our end and did not meet to our standards. Sorry for the delay, and we are currently waiting on a app update for a performance increase.
  3. Sorry about that, this will be fixed ASAP thank you
  4. Ok now fixed, thank you.
  5. Fixed thank you
  6. These are tagged now, thank you.
  7. Sorry about that, we will take a listen and fix, thank you.
  8. Fixed now thank you
  9. Thank you, we are fixing the bit rate issue and also working with our production crew.
  10. Thank you, this is being resolved.
  11. This should be good to go thank you
  12. It has been brought to our attention that certain android mobile devices are having this issue because the phone's cache is limited. In order to test this theory, can you please download this app https://play.google.com/store/apps/details?id=com.dv.adm that has been recommended to us for its stability in the downloads area. The app has a browser for you to sign into the member's area like normal and download a scene. If a link fails, it'll retry to download the file. Once downloaded, you'll need to go to the app's download folder and move the file to your MilkVR folder for you to view the video using your Samsung Gear VR headset. As always, downloads should be done over wi-fi to insure a stable connect since LTE can change your IP or disconnect all together. To clarify, this option is only for android since iPhones do not natively support downloads.
  13. Hello, In an effort to troubleshoot your issue better, would it be possible for you to help us do a few tests and send your results to support@naughtyamerica.com. Can you please run a traceroute, you can do so by following the following steps: Windows: 1. Open Start menu 2. Click Run 3. Type cmd and press enter 4. In the command prompt type tracert lvl3.secure.naughtycdn.com and press enter 5. Repeat step 4 but this time type tracert lvl3.secure.naughtycdn.com and press enter. Mac 1. Open Applications folder > Utilities > Network Utility > Traceroute 2. Type lvl3.secure.naughtycdn.com and click trace. 3. Repeat step 2 but this time type secure.naughtycdn.com and click trace. After this runs, can you please copy and paste the traceroute, and email it back to me. In addition to this can you please provide me with your IP, which you can retrieve by visiting this site: http://www.whatsmyip.org Please let me know if you need further assistance, we are working very hard to resolve this issues. Can you please answer the following questions: 1. Around what time did you experience this issues? 2. What videos gave you these problems? 3. Who is your ISP? An example is COX, Time Warner, Comcast. 4. Where are you located, (country, state, region) 5. What browser are you using at the time of download. This will help us resolve the issue, thank you.
  14. Thank you, this is fixed now