editNA

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editNA last won the day on December 8 2017

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About editNA

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  1. Hello, I'm sorry to hear you are experiencing these issues, I was able to download both files, files are there. As far as downloading, I would try and do one at a time, after a certain amount of time it signed me out of the site so the 180x180 download didn't complete. I signed in again and tried again and it worked.
  2. Ok th Ok this is beyond my scope of help, please contact https://support.latouraineinc.com/newTicket by filling out that whole page.
  3. I am not having any issue downloading both Primary and Alt downloads of the 1080 file, I would suggest trying again and if the issue is still happening let me know.
  4. Sorry for the delay, are you still having issues? I seem to not be having any download issues on my end
  5. Thank you, this will be fixed ASAP
  6. Try it now, and thank you
  7. This is fixed now, thank you
  8. Thank you, this is fixed.
  9. Thank you, this has been fixed.
  10. We’ve recently moved to a better CDN, however, the data does need time to be cached by the nodes around the world. Meaning, if a node around you doesn’t have that many requests, usually requesting that file a few times will kick-start the speed. If you still have issues, please visit support.latouraineinc.com and submit a support ticket to get additional assistance.
  11. Thank you, this will be corrected but there is audio from the left side as of now.
  12. I have downloaded and played this file (5.5gb) on 2 different PC's and all plays for me. Have you tried to stream it and does that give you any problems?
  13. Try Mobile VR Station.
  14. Have you tried adjusting your settings to 180 degree field of view, side by side or SBS, and fisheye distortion ?